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Green Operations and Net Zero Initiatives
Green Operations and Net Zero Initiatives
To echo the country's 2050 Net-Zero Emissions Goal, FFHC's Board of Directors has reviewed and approved the adoption of the absolute contraction approach with effect from 2023. Using Science Based Targets (SBT) to control warming to under 1.5℃, it requires that the Group's combined annual carbon emissions from Scope 1 and Scope 2 be reduced by 4.2% from the baseline year (2022), and that the outcome be submitted to the SBTi for review. The amount of carbon reduction from Scope 1 and Scope 2 in 2023 totaled 2,274.90 MT CO2e, or 10.57%. The amount of carbon reduction achieved by adopting paperless operation measures reached 24,260.71 MT CO2e. Overall, the total amount of carbon reduction reached 26,535.61 MT CO2e. The related measures and their results are described as follows:
Reduce GHG emissions
To implement our environmental sustainability initiatives, FFHC formed the "Green Building Certification Program" team in 2010, and revamped and converted its own branches and buildings into green buildings. As of the end of 2023, 36 buildings had been completed, including the revamp of 33 old buildings, which were subsequently awarded the Green Building Label from the Ministry of Interior (including diamond grade for 29 buildings, silver grade for one building, bronze grade for one building, and qualified grade for two buildings. In particular, First Commercial Bank's Headquarters Building was certified as a Level 1+ Nearly Zero Carbon Building for energy efficiency among existing buildings by the Ministry of Interior in 2023, setting an example for green buildings in the financial industry in Taiwan.) Additionally, two of our new buildings have received the gold level Green Building Labels. Our London Branch Building obtained the "PASS" grade green building certification from Britain's Building Research Establishment (BRE) in 2021, the first location among our overseas branches to be certified. We expect a cumulative total of 48 locations to be certified as green buildings by 2029. In addition to gradually revamping our own existing branches and buildings to obtain the Green Building Labels, we have included all of our domestic and overseas business locations in the scope of "ISO 14064-1 Greenhouse Gas Inventory" for verification since 2017, in an attempt to have an overall grasp of the status of carbon emissions at the Group's various business locations. Since 2020, we have held carbon management and energy conservation contests among domestic business units for four straight years, as we strive to attain the goal of reducing our GHG emissions.

■ Environment Management certifications




*1:The difference in performance between improved air-conditioning and lighting equipment and the usage time are used as main factors to estimate the carbon emissions reduction.
*2:Data provided in the evaluation statement (EEWH-RN Green Building Mark Application Evaluation Summary Table) approved by the Taiwan Architecture & Building Center.
Set Clear Carbon Reduction Targets

■ FFHC's Total Amount of Carbon Emissions

*1:Scope 1 emissions consist mainly of fuel used by company cars, generator diesel and natural gas. Scope 2 emissions consist mainly of electricity consumption, The emission factors used are based on the EPA's published greenhouse gas emission coefficient management table version 6.0.4; the inventory for 2020 refers to the GWP adopted by the EPA's national login platform, using the 2007 IPCC 4th assessment report. If the IPCC 4th assessment report in 2007 did not have a reference number, it refers to the warming potential of the IPCC 5th assessment report in 2013; inventory conducted in 2021 was based on the global warming potential provided in the 2013 IPCC Fifth Assessment Report; inventory conducted in 2022 and 2023 was based on the global warming potential provided in the 2021 IPCC 6th Assessment Report; the method used to consolidate greenhouse gas volume is Operated Control Method; the inventory standard is based on ISO 14064-1.
*2:The scope of total energy consumption (GJ) mainly includes diesel used for the generators, gas, natural gas, diesel used for official vehicles,gasoline used for official vehicles, and electricity. The statistics are filed by each unit in accordance with related forms, compiled by the Sustainable Environment Work Group of the Corporate Sustainable Development committee, and verified by SGS. The conversion of the energy consumption (GJ) coefficient for 2020 is mainly based on the parameters in the Heat Content of Energy Products in the Energy Statistics Handbook 2013 and Energy Audit Annual Report for Productive Industries 2012 compiled by the Bureau of Energy, Ministry of Economic Affairs. The coefficient for 2021 to 2023 is based on the parameters in the Heat Content of Energy Products in the Energy Statistics Handbook 2021.
*3:Amount of energy consumed in MWh (Megawatt Hour)
*4:The number of employees investigated was 9,849 in 2020, 9,969 in 2021, 10,095 in 2022,and 10,305 in 2023.
*5:The Group set policies for addressing the failure to reach annual carbon emissions reduction targets in 2020 by purchasing carbon credits to make up for deficiencies. The Scope 1 inventory was 2,579 tons CO2e which fell short by 112 tons. The Group thus purchased carbon credits from wind energy generated in Changhua and Miaoli for 120 tons to offset the deficiency.
*6:The Scope 2 inventory was market-based. The local -based inventory was 20,032 metric tons of CO2e in 2020; 19,422 metric tons of CO2e in 2021 ; 19,442 metric tons of CO2e in 2022,and ; 18,980 metric tons of CO2e in 2023.
*7:For 2023, we adopted the absolute contraction approach, using Science Based Targets (SBT) to control warming to under 1.5℃. We set the carbon reduction target that the Group's combined annual carbon emissions from Scope 1 and Scope 2 must be 4.2% lower than that in the baseline year (2022); The MWh target requires that the aggregate of official business vehicles' fuel consumption, diesel consumption of generators, and gas and electricity consumption be 4.2% lower than that in 2022.
*8:In 2023, we received no complaints over environmental impact or penalties for environmental violations.
*9:New and replacement air-conditioning systems all used the new eco-friendly R134a or R410a refrigerant. There was no use of Ozone Depleting Substances (ODS)
*10:The scope of emissions intensity is in equity investments, bond investments, and commercial loans.
*11:The assets (total investment and financing amount) from 2020 to 2022 are the sum of the investment market value/financing balance of each subsidiary, and are not listed in financial statements; in 2023, in addition to the asset categories included in the PCAF specifications, the assets in 2023 are estimated based on the investment and financing balance of carbon emissions in the relevant accounting accounts of the financial report.
■ Scope 3 in 2023 (Categories 1-15)

■ Greenhouse gas emissions from 2021 to 2023

*:The Company does not emit NOx, SOx, and other significant air emissions
Green transportation
To reduce carbon emissions generated from official business transport, FFHC has introduced green transport to internal implementation, encouraging employees to use public transportation to commute to work. It has also established a public EasyCard system for employees, making it easier for them to take public transportation when they go out on a business trip. EVs, hybrid vehicles or vehicles with higher energy conversion efficiency are prioritized for evaluation when existing official business vehicles are up for replacement. The total number of our hybrid official business vehicles was 128 by the end of 2023. We have also installed EV charging stations at our Zhongli Branch and Yanping Building, which are available for use by employees and visiting customers. We have also progressively replaced motorcycles with traditional internal combustion engines that are nearing the end of their life cycle with electric scooters. 111 electric scooters had been introduced by the end of 2023, contributing to an annual reduction of around 41.3 MT CO2e*1. We have also installed battery swapping kiosks for electric scooters at vacant lots near seven of our locations, including our Zhongshan, Dadaocheng, Beitou, Xinxing, and Caotun Branch, as well as the Yanji Dormitory and Information Building, as part of our efforts to promote low-pollution, energy-efficient and smart scooters.In addition, we have set up 13 employees dormitories at company sites located in high population density areas as well as rural regions and remote areas, which help reduce carbon emissions of employees commuting to and from work.
*1:The carbon reduction is based on Gogoro's 2016 report that the replacement with electric scooters can save 1.9175 kilograms of CO2e per liter of gasoline, and calculated according to the Ministry of Transportation and Communication's 2021 "Report on Motorcycle Usage Survey" that each motorcycle can travel an average of 23.2 kilometers per liter of gasoline based on the average annual motorcycle travel distance of 4,500 kilometers on the "Auto Energy Website". Calculation: 111 scooter*1.9175 kg CO2e*(4,500 km/23.2 km)/1,000=41.3 MT CO2e.

Carbon Footprint Management

Use of Renewed Energy
1. Installation of Rooftop Solar Power Generation Systems
To respond to the green energy policy, the FFHC has used the renewable energy. Between 2015 and 2023, the Company purchased a total of 8.608 million kWh worth of green power, carbon credits and Taiwan Renewable Energy Certificates.. In addition, after assessing the sunshine conditions of the operating sites, rooftop solar power generation systems were built in 2016. As of the end of 2023, 23 rooftop solar generation systems have been completed and the total annual carbon reduction amounted to 122.04 metric tons CO2e. FFHC set goals for producing and using 220 MWh of renewable energy for 2024 and will continue to increase the proportion of the Group's use of renewable energy, so that we may implement environmental sustainability policies.
Renewable energy consumption & green power purchases in past years

*1:In 2020, FFHC purchased 300 tons of carbon credits, which equaled approximately 589,391 kWh in the use of renewable energy, and purchased 138,000 kWh of renewable energy certificates.;In 2021, we purchased 181 metric tons of carbon credits (which equaled 360,558 kWh in the use of renewable energy), 27,000 kWh of renewable energy certificates and 652,000 kWh of green electricity;In 2022, we purchased 85 metric tons of carbon credits (which equaled 166,994 kWh in the use of renewable energy), 110,000 kWh of renewable energy certificates and 1,517,000 kWh of green electricity; In 2023, we purchased 138 metric tons of carbon credits (which equaled 278,787 kWh in the use of renewable energy), 93,000 kWh of renewable energy certificates and 3,175,000 kWh of green electricity.
*2:Energy consumption (GJ) is mainly based on amount of electricity (kWh) as shown on the company's electricity meters, and the conversion of this coefficient for 2020 is mainly based on the parameters compiled by the Bureau of Energy, Ministry of Economic Affairs in the Energy Audit Annual Report for Productive Industries 2012 and the coefficient for 2021~2023 is based on the parameters in the Heat Content of Energy Products in the Energy Statistics Handbook 2020.
*3:The "Electricity Carbon Emission Factor" is announced every year by Bureau of Energy, MOEA.

■ Carbon Emissions Reduction of Rooftop Solar Power Generation Systems

*:The " Electricity Carbon Emission Factor " is announced every year by Bureau of Energy, MOEA.
2. Green power wheeling intended to promote the use of renewable energy
To promote the practice of transporting renewable energy to our branches, the Group has signed green power wheeling agreements with renewable energy vendors and purchased green power compatible with the "Bundled REC System", which allows for direct deduction of electricity consumption from our Taipower bills while substantially reducing the amount of carbon emissions. From December 2021 to the end of 2023, 22 of the Group's business locations had utilized green power. 5,906,000 kWh in green power has been used cumulatively so far, and we expect to increase the share of green power year by year.
3. Solar power generation & hydroponic green roof with rainwater harvesting
FFHC is devoted to promoting its green building policy, as well as reducing the effects of urban heat islands. The Group has built three "zero carbon green roofs" at its Wanhua, Huashan and Chang'an Buildings so far, which incorporate the concept of ecological hydroponics, aquaponics and landscape gardens. A rainwater harvesting system has been designed to replenish the aquaponic system with water. We use solar voltaic panels to generate electricity to power system circulation, including decontamination, filtration and water purification. With the aquaponic system, we can grow vegetables and fruits on the water while farming fish in the water. Fish excreta serves as a source of nutrients for the vegetables and fruits that we grow. The roofs also provide employees with a multi-function green space for resting, showcasing the "trifecta" idea incorporating production, life and ecology. Our zero carbon green roofs have been repeatedly cited for Corporate Award in the Taipei City Garden City Awards. In 2023, our Chang'an Building was the only building to receive the commendation.

Reducing Water Use and Conserving Water Resources
In 2012, FFHC realized the idea of rainwater harvesting and reuse by installing a 1.3 million-liter rainwater recycling tank in the basement of our Headquarters Building, which is used for watering gardens and flushing toilets. Apart from the Headquarters Building, the Company also duplicated that experience at other branch office buildings. We installed rainwater recycling tanks at our Yanping Building and Zhongli Branch in 2020. A rainwater harvesting system was installed at the Wanhua Branch, which is used to water the green roof to take full advantage of water resources.
In 2023, the Group's total water consumption was 236.52 million liters. Tap water therefore made up 99.98%% of the water consumption and 0.02% came from the Headquarters building basement's overflow and rainwater. FFHC investigated water consumption at each company including operating sites. Apart from First Bank's existing domestic locations of operations, securities firms, securities investment trust enterprises, life insurance companies and the AMC Head Office, units included in calculating the total amount of water consumption also expanded to encompass securities firms, securities investment trust enterprises, life insurance companies and AMC's domestic locations of operations in 2022. First Bank's overseas locations of operations have also been included in the pool in 2023.
In order to improve water use efficiency, the headquarters building introduced the "ISO 46001 Water Efficiency Management Systems" and obtained certification in 2021, strengthening water resources management measured by implementing and optimizing the daily management of major water-consuming equipment, as well as through the water use review and performance evaluation, including using a management and monitoring system to control the operations of each water pump. Water consumption at each operating site was regularly investigated to see if there was any leakage in the piping and facilities. Speedy repair was a must in case of leakage. Certified green water-saving devices such as water-saving tap fittings, 2-stage flushing toilets, and sensor-controlled urinals were also installed to reduce water usage. We adjust the kitchen dishwashing process to save washing water. In addition, to protect water resource, we have installed an oil trap in the headquarters' on-site kitchen, utilized eco-friendly cleaning agents, and used warm water to clean dishes, which will reduce the quantity of cleaning agents used. In addition, we have engaged contractors to carry out septic tank pumping on a regular basis and conducted wastewater testing to determine the directional flow of contaminants, thereby improving overall water quality and reducing pollution.

FFHC's Consumption of Municipal Water Supplies
Unit: million liters

*1:FFHC's water consumption statistics are mainly filed by each unit in accordance with water bills and compiled by the Sustainable Environment Work Group of the Sustainable Development Committee.
*2:The scope of coverage between 2020 and 2021 included all of First Bank's domestic locations of operations, securities firms, securities investment trust enterprises, life insurance companies and the AMC Head Office. Securities firms, securities investment trust enterprises, life insurance companies and AMC's domestic locations of operations were added in 2022. First Bank's overseas locations of operations have also been added to the pool in 2023.
*3:There has been an increase in the 2024 target compared with the 2023 target, which is mainly due to First Life Insurance's expansion of business units in 2024.
Upgrading IT Equipment: Paperless Operations
Through the building of a green data center, the FFHC upgraded its information equipment, replaced the old servers, and implemented paperless teaching, meetings, services, and administration. The core business system development has also been oriented towards the concept of energy saving and carbon reduction. Since 2008, the review system has been continuously optimized, and the credit checking/giving operation process has been changed from manual/paper operations to full implementation on the system. And the automatic import of the data from Joint Credit Information Center, the group-based operations for accounts of groups at home and abroad, etc. have been introduced one after another, thereby saving much paper printing. Furthermore, FFHC upgrades IT equipment and actively incorporates digital services in "marketing", "transactions", "payment", and "account services".First Bank even partnered with "Space4M", an AOU subsidiary, to install the WMS digital content public performance system at its 187 branches across Taiwan in 2023. Through this WMS central control and management system, advertising and marketing activities can be delivered to and remotely managed on display screens at branch offices in real time. By doing so, the Company has been able to provide more premium digital services and experiences, as it progressively marches toward paperless marketing operations.


■ Carbon reduction at FFHC from paperless initiative

*:The carbon quantity reduced from electronic billing and DM was calculated based on the Taiwan Products Footprints Information Network on the official website of EPA, Executive Yuan: one sheet of B4-sized paper meant 0.009 kg of CO2e emissions; the carbon quantity reduced from electronic automated transactions was based on the same source: one sheet of A4-sized paper meant 0.0056 kg of CO2e emission.
■ Carbon quantity reduced from official documents issued electronically in 2023

■ Carbon quantity reduced from online teaching in 2023

Recycled Wastes
To maximize resource sorting, recycling and reuse, FFHC makes it a rule to set its annual resource recycling target every year. In addition to strictly enforcing the policy of zero trash bins and zero personal trash bins in the office, it also installs garbage recycling and sorting cans on each floor, prompting employees to bring their trash to the cans for garbage sorting and recycling. We also continue to weigh general waste and resource garbage, demanding that domestic business locations of the Group's companies and First Commercial Bank's overseas units conduct resource recycling, sorting, and garbage amount calculation.
Recycled Waste, and Garbage removal volume of FFHC over years
Unit: Tons

*1:The scope of coverage in 2020 includes the subsidiaries' HQ buildings, First Bank IT Building and First Bank and First Securities' domestic branches. First Securities Investment Trust, First Life Insurance and all of AMC's domestic branches were added to the scope of coverage in 2021. First Bank's overseas units were added in 2023.
*2:The percentage of sanitary landfill volume and waste incineration volume is estimated based on the data in the 2022 annual report of the EPA.
■ Comparison of Trash and Recycling Amounts of of FFHC over yearsUnit: kg

*1:The scope of statistics on resource recycling in 2020 included the head office buildings of subsidiaries, the First Bank IT building, and all First Bank and First Securities branches in Taiwan. Starting from 2021, all domestic branches of First Securities Investment Trust, life insurance and AMC were added to the scope of statistics. First Bank's overseas units were added in 2023.
*2:First Life Insurance replaced the batteries in the uninterruptable power system in 2021, resulting in a significant increase in the category of batteries and electronic equipment compared to the previous year.
Environmental Education
FFHC continues to deepen its employees' and people's sustainability ideas and actions for a green financial environment.
・Since 2015, all Group employees have been required to participate in environmental education and training. A total of 15 sessions were held in 2023, with each participant receiving more than 2 hours of training on average.
・The Company's Green Finance Education Hall is the only environmental education facility in the financial industry. In 2023, it received an "Outstanding Award" in an environmental education facility review organized by the Ministry of Environment.
・We finished optimizing an awareness campaign for conserving energy and reducing carbon emissions in the Headquarters Building's staircase. General affairs personnel from each business unit served as "seeds" for promoting energy conservation and carbon reduction, and were responsible for promoting energy conservation and carbon reduction measures, as well as the latest regulations regarding environmental protection.
・We conducted a total of 33 sessions of promotional environmental education courses in 2023, catering to enterprises, government agencies and schools. A total of 1,290 people attended. We also completed bilingual self-introductory exhibition labels for the green roofs at the Green Finance Education Hall and First Financial & Economic Office Building.
・At the invitation of the Environmental Education Center of the Education Department, Yilan County Government, we organized promotional environmental education courses at the Yilan Green Expo in April 2023.
・We conducted the "2023 FCB Summer Camp for Sustainable Finance & Green Actions". We were able to team up with local communities and Taipei 101 to jointly promote a net-zero green lifestyle through familiarizing people with green buildings, digital transformation, and biodiversity.
・Currently, six of the Company's employees have been certified as environmental education personnel, and are put in charge of compiling and executing our environmental education curriculum. We also partnered with Friendly SEED, a social innovation organization, to jointly rolled out four environmental education courses for green finance, including "Green Buildings for Energy Conservation & Carbon Reduction", "Climate Change Risk Management", "Green Loans and Financing Review", and "Green Consumer Finance".

Encouraged Employees to Propose their Ideas and Held the Environmental Protection Competition
To complement the drive for the internal carbon pricing policy, First Commercial Bank has conducted the "Carbon Management and Energy Conservation Contest Among Domestic Business Units", and allocated carbon reduction targets to various domestic business units. The target achievement status of each unit would be published on a quarterly basis. Their target achievement rates are tallied and published by the end of each year. These contests awarded 55 commendations to business units with outstanding performance between 2021 and 2023, and awardees included deputy supervisors. During those three years of contest, 1.3598 million KWh of electricity was conserved, and the cumulative amount of carbon reduction was around 685 MT CO2e. Approximately NT$3.22 million in operational cost was saved, given that the average cost of carbon reduction per metric ton during the past three years was NT$4,700. Units with outstanding performance were awarded with administrative rewards. Business units failing to achieve their carbon reduction targets were given carbon pricing reports so that they understood the cost of carbon emissions they should pay for exceeding the target limits. They were also required to submit their carbon reduction plans. Additionally, the "FCB Living Green e-Newsletter" would also share the experiences of business units with outstanding performance in order to increase the effectiveness of carbon reduction. In 2023, First Securities and First Financial AMC also held internal carbon pricing contests in order to reinforce the Group's carbon reduction measures. Furthermore, all employees have been encouraged to submit proposals for environmental protection and energy conservation measures since 2014. The Group received a total of 10 submissions in 2023, and two of them were eventually adopted.
Eco-Friendly Restaurants
The Company has installed an eco-friendly employee restaurant in its Headquarters Building, which has received the Eco-Friendly Restaurant certification from the Ministry of Environment. In the meantime, we also echo the Ministry of Environment's "Ten Moves to Cherish Food" campaign, and purchase our daily food ingredients from nearly organic farms, which not only supports small local farmers, but also ensures the freshness of our food ingredients while reducing the carbon footprint of food; Reusable utensils are provided for repeated use, and we also use environment-friendly detergents to clean them. The first Wednesday in the first week of each month is designated as the "Meatless Day". We would also echo the International Meatless Day on November 25 each year to roll out the "LOHAS Vegan Meal" at the employee restaurant, where healthy and low-carbon menus are designed by professional dietitians to encourage our employees to reduce carbon emissions and show their love for the Earth via their daily diet.
We have been converting food waste into compost since 2023, using the fractal accelerated fermentation approach to turn 480 kg to 500 kg of kitchen waste generated by the eco-friendly restaurant into fertilizers. The resulting 120 kg to 150 kg of fertilizers are used on the Group's four green roofs in order to put renewable resources into effective use.
